a covid-safe venue
Our Sunshine Coast precinct has been developed throughout 2020 during the Covid-19 pandemic. Working closely with Queensland Health, we have built our venue from the ground up based on Covid-Safe policies to provide a safe environment for our guests in this post-pandemic world, for now and into the future.
We are operating under a Queensland Health approved Covid-Safe plan. Throughout our history, the safety and wellbeing of our guests has been our highest priority with rigorous health and hygiene standards. We have introduced new innovations to ensure your visit to NightQuarter is safe.
Learn more about our new initiatives below and plan your visit.
ONLINE TICKETING & BOX OFFICE
Online ticketing and a box office at the front gate has been introduced for a Covid-Safe entry experience.
In the past entry fees were paid in cash at the front entry, however now you can purchase tickets to NightQuarter online on advance, or when you arrive on the night using Eftpos, tap and pay on your phone or cash through our point of sale system.
Seasonal passes or ‘Foundation Membership’ passes have been introduced to provide smooth and unlimited access for locals. Buy a six month seasonal pass and have unlimited access to our NightQuarter experience events (excludes special events).
We will be managing our capacity at the precinct within current guidelines from Queensland Health.
The venue will ensure all Covid-19 relevant records are kept.
Records of attendees will be maintained (at least one in each group ticket purchase) for 56 days after attendance for contact tracing purposes. Information to be collected at the point of ticket purchase and includes:
Names of attendees
Contact phone numbers
The venue will ensure privacy regulations are adhered to, records of contact information are to be provided immediately upon request by public health officials from Queensland Health only.
COVID SAFETY OFFICERS
We have a team of Covid Safety Officers throughout the venue who are responsible for monitoring social distancing, frequent cleaning and sanitising of communal spaces, monitoring hygiene stations and providing information and advice to customers about staying safe in the venue.
Look out for them with their bright pink vests.
We have sanitation stations throughout the venue at every entry and exit, every bathroom block and throughout the space.
Be sure to sanitise your hands frequently and use Covid Safe hand washing techniques while at the venue. There is signage in all bathrooms advising on best practices for hand washing.
We are an outdoor venue operating with a Queensland Health approved Covid Safe plan. We strictly manage our capacity to ensure there are only people in the venue to fit within the 1 person per 2 square metres limit under current restrictions for outdoor venues.
Social distancing is required while you are visiting NightQuarter. Please ensure you are 1.5 metres from others at all times. Our Covid Safety Officers and staff monitor lines to ensure 1.5m distance is being maintained at all times.
Cleaning and Hygiene
Yes, NightQuarter is a ticketed experience. As an entertainment precinct with a unique built environment and live entertainment throughout, tickets are required so we can manage numbers and ensure an excellent experience for our guests. NightQuarter is a professionally operated venue with cleaning, security, customer service staff and production.
Tickets can be purchased online in advance or at our box office on arrival. We have single entry passes, family passes and seasonal passes available.
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